Why are the London Jewellery School premises closing?
We have unfortunately made the decision that we will need to close our Hatton Garden studios with immediate effect. We have looked into all the financials of the business and the current government requirements for re-opening and had to conclude it would just not be possible both physically in our space and financially. This was a very hard decision to make but if we close now we are in a position to refund every student that has pre-paid for courses. It could prove very difficult to pay funds back at a later time. From January 2021 we will not be able to offer any refunds for prepaid classes. All refunds have been issued in 2020.
What are my options for learning jewellery making now?
As you probably know, I also run Jewellers Academy, a company that focusses on high-quality, professional online learning experiences for jewellers to learn new techniques and to run jewellery businesses. Fortunately, this business is able to grow and help provide continuing training and support for you.
There are over 20 jewellery making courses for all levels from beginners up to professional level in silver jewellery, stone setting, wax carving, metal clay, beading and wire jewellery. Plus there are specialist jewellery business courses including Create an Irresistible Brand and Jewellery Photography.
Find out more about Jewellers Academy making courses here >
Find out about Jewellers Academy business courses here >
And, if you are looking for a Jewellery Diploma programme you’re in luck!
Can I still take the Diploma in Silver Jewellery?
Yes! The good news is the London Jewellery School is still here and we are very excited to announce that we will be teaching our over-subscribed Diploma in Silver Jewellery online from this September. This is a fully flexible and supported course with a mix of online learning, individual mentoring from professional jewellers and regular assessment. This is fantastic news for many of you that have been in touch over the last seven years because you have wanted to do the course but weren’t able to travel to London each week or were unable to commit to the programme on the same day for a year.
For more information on the Diploma in Silver Jewellery click here >
What if I have a London Jewellery School gift voucher?
As gift vouchers are usually purchased as a gift we do not have the recipient's details so unfortunately we haven't been able to contact you individually.
Your gift voucher code has been transferred to Jewellers Academy automatically. You do not need to contact us until you are ready to redeem it. You can find a list of online jewellery making courses and jewellery business courses to choose from. You will have lifetime access to whichever course/s you choose.
When you are ready to redeem your voucher email firstname.lastname@example.org with the email subject 'LJS gift voucher' your gift voucher code number and the course/s you would like to enrol on.
What if I have a red letter day or buy a gift voucher for the London Jewellery School?
Please get in touch with us at email@example.com
What if I have pre-booked a class for 2020?
You should have received an email from us if you have booked a class with us for 2020. Please check your inbox and your spam folder in case it has got stuck there.
As a student that has pre-paid for a course with the London Jewellery School, I would like to offer you some options to continue your jewellery learning.
Option 1- Get FULL access to ALL Jewellers Academy courses with Jewellers Academy Membership (with a fantastic discount)
This is a great opportunity for you to get access to ALL of the online courses from Jewellers Academy. These include over 20 jewellery making courses for all levels from beginners up to professional level in silver jewellery, stone setting, wax carving, metal clay, beading and wire jewellery. You will also get all the business courses including Jewellery Photography and the 2020 Jewellery Business Bootcamp.
You can find out exactly what you get as a Jewellers Academy member here >
Membership usually costs £479 for the year and we are giving you a fantastic discount on this because we really want you to keep learning and developing.
- If you have a booking for a 1-day course at the London Jewellery School you get 6 months Jewellers Academy membership (worth £239.50)
- If you have a booking for a two-day course, the working with gold course or an evening class at the London Jewellery School you get 8 months Jewellers Academy membership (worth £319)
- If you have purchased a bundle package you can also request membership access. (The length will depend on the number of courses from your bundle you’ve already attended with us)
- If you have a booking for a certification course please check your email as we have been in touch with your options. Do check your spam/junk folder and if you have not received it please email firstname.lastname@example.org so we can resend it
- If you have a booking for an evening taster class you can get a Jewellers Academy gift voucher worth £100 to spend on the course/s of your choice
As a member of Jewellers Academy, you get
- access to all jewellery making courses - watch as often as you like, download the notes and full equipment and materials list
- access to all jewellery business courses including the 8 week Jewellery Business Bootcamp for 2020
- exclusive discounts from suppliers
- a monthly masterclass
- a monthly Q&A session with Jessica Rose to get your questions answered
- access to an exclusive Facebook group just for members
- immediate access to all the new making courses added to membership while you are a member (which includes the Polishing and Finishing and Stone Setting and Soldering Using Cast Settings courses that will be published over the next couple of months)
How do I take this option?
This is a great offer and I would love for you to continue your jewellery learning. If you decide to take option 1 please email email@example.com and put in the subject line 'LJS membership' Please ensure you give your full name, the course/s you were booked onto and the email address you used to book (if it is different from the one you are emailing from).
Evening taster class bookings
If you had a booking for an evening taster class and would like to take £100 worth of Jewellers Academy courses, email firstname.lastname@example.org with the subject line 'LJS taster' Please ensure you give your full name, the course/s you were booked onto and the email address you used to book (if it is different from the one you are emailing from). Please list the Jewellers Academy course/s you would like to enrol on. No change will be given but if you would like to pay the difference if your course/s are worth more than the voucher amount this can be set up for you.
For a list of Jewellery Making > and Jewellery Business > courses click the links.
What if I booked my original course with a discount code or during a sale?
If you decide to take the membership option you will get the full offer above regardless of what you have paid e.g. if you booked a one day class with a discount you will still be able to get 6 months membership to Jewellers Academy. However, if you decide to take a refund you will be refunded the exact amount you spent.
What if I am already a member of Jewellers Academy?
Great! If you are already a member of Jewellers Academy and want to take advantage of this option we will add your additional membership to your account so that it starts when your current membership period ends. If you are a monthly member we will cancel your monthly membership and add your new membership period to start on the first day you would normally make a payment.
Option 2 - Full refund
Alternatively, you can request a full refund for the amount you have paid for cancelled classes from Friday 20th March 2020 -December 2020. Refunds will not be payable after 31st Dec 2020 if you had a pre booked class.
Please note, this is a refund of the money you have paid. If you purchased during a discount period or with an introductory offer that will be taken into account when calculating your refund.
Email email@example.com with the subject line 'Refund' if you would like to take this option. Please ensure you give your full name, the course/s you were booked onto and the email address you used to book (if it is different from the one you are emailing from).
What if I have a question?
If you have a question that is not covered here please email firstname.lastname@example.org
Please be patient with us. This is a tough time for us all and I have unfortunately had to make some people redundant. I would appreciate it if you would be kind and courteous to the team who are working hard to deal with your enquiries. Rest assured that we have enough money in the bank to refund every single booking we have for 2020. We know we will have a lot of emails to deal with and we will be responding to them in the order we receive them but please give us up to three weeks to respond.